Job Detail

Assistant Customer Support Executive - Amaxza Digital

Date Posted: Jan 23, 2020

Job Description

Position: Assistant Customer Support Executive
Location: Karachi, PK
Education: Minimum Bachelors. (Bachelors in process students may also apply)
Experience: Fresh
Shift timing: Monday to Friday (5:00 PM to 2:00 AM), Saturday (1:00 PM to 6:00 PM)

  • Individual having the ability to read, write, and speaks English fluently.
  • E-commerce store support he can take care of returns, product queries, order status Etc.
  • English communication and computer proficiency is required.
  • Web savvy individual with in-depth knowledge of the Internet, search engines, and eCommerce Site functionality.
  • Strong phone contact handling skills and active listening.
  • Proven customer support experience is mandatory.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, priorities, and manage time effectively.
  • Communicate timely correspondence back to customers, track and resolving any issues regarding product. 
  • Answer calls professionally and provide information about products and service.
  • Maintain healthy relationships with existing customers to retain them. Responding to the customer’s queries within the given time frame.

Skills Required

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Job Detail

  • Location
    Karachi, Sind, Pakistan
  • Company
  • Type
    Full Time/Permanent
  • Shift
    Third Shift (Night)
  • Career Level
    Entry Level
  • Positions
  • Experience
  • Gender
    No Preference
  • Degree
  • Apply Before
    Feb 22, 2020